FAQs

What is Soul Made Gallery?

Soul Made Gallery is an online platform specializing in the sale of exquisite handmade, designer, and luxurious products, including bags, accessories, and apparel. Our mission is to showcase exceptional craftsmanship, sustainability, and unique designs.

Are there any shipping costs?

We offer FREE shipping for normal delivery in domestic USA.

Do you offer international shipping?

Yes, we offer international shipping to customers around the world. Shipping options and costs will be calculated during the checkout process.

Can I still change my order?

If you want to change your order, please send us an email to hello@soulmadegallery.com. We will see what is still possible.

Are all products on Soul Made Gallery handmade?

Yes, we take pride in featuring only handmade products. Each item is meticulously crafted by skilled artisans, ensuring exceptional quality and individuality.

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by mail. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to hello@soulmadegallery.com and we will contact the shipping company.

How do I return my order?

All orders can be returned within 14 days. We offer a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, please review our Returns & Exchanges page for detailed information on the process.

How do I become an artist on Soul Made Gallery?

We welcome talented artists and designers to join our platform. Please visit our "Sell with Us" page to learn more about the application process and eligibility criteria.

Do you have physical retail locations?

Currently, Soul Made Gallery
operates exclusively online. However, we are open to retail partnerships. If you are interested in featuring our products in your store, please contact us for more information. You can read about this opportunity here.

HELP / FAQS

If you have any additional questions or require further assistance, please don't hesitate to contact us and our team will be happy to assist you.

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